. The **Sign in** link switches back, and 
returns you to the three sign-in buttons. The eye icon in the password field shows or hides what you type.
Creating an account with an email address and a password signs you in straight away and sends a verification email to that address. Until you verify it, your profile shows a banner with a button to resend the email — see [Profile settings](/reference/profile-settings.md#email-verification). Accounts created with Google or Microsoft have no verification step.
{% hint style="warning" %}
**Verify your email before you create your first matter.** An email-and-password account receives the one-time welcome credits only if its email is verified when its first matter is created — see [Credit costs and pricing](/reference/credit-costs-and-pricing.md#welcome-credits). If BriefTech opens the **Create a New Matter** dialog straight after you create the account, select **CANCEL** and create your first matter once your email is verified.
{% endhint %}
The sign-in screen states that by signing up and using BriefTech you accept its **General Terms** and **Privacy Policy**, both linked there. There is no checkbox to tick.
## Reset your password
Password reset applies only to email-and-password sign-in. Google and Microsoft passwords are managed by Google or Microsoft, not BriefTech.
1. Choose 
.
2. Select **Forgot password?** below the password field. The **Reset your password** form opens, keeping any email address you had typed.
3. Enter your email and select 
. BriefTech confirms that the reset email was sent and returns you to the sign-in form. returns you to the sign-in form without sending anything.
4. Follow the link in the email BriefTech sends to set a new password.
## After you sign in
* If you opened a BriefTech link while signed out, you return to that page once you sign in.
* Otherwise you land on the **Matters** screen, and if you don't own any matters yet, the **Create a New Matter** dialog opens there by itself.
* If BriefTech has just been updated, you may first see a message asking you to wait for the website to update — refresh the page after a minute, and contact support if that doesn't help.
## If you can't sign in
* **An account for your email already exists with a different sign-in method.** Sign in with the option you first used for that email address.
* **Wrong email address, or no account yet.** Check the address you typed, or create an account — see [Create an account](#create-an-account).
* **Incorrect password.** Try again, or reset it — see [Reset your password](#reset-your-password).
* **Too many attempts.** Wait a while before trying again.
## Which option should I use?
Select **Sign-in options & SSO help** on the sign-in screen for guidance. In short:
* **Google** — the quickest, hassle-free choice.
* **Microsoft** — best for corporate users, though it may need IT approval.
* **Email & password** — a good choice when you don't have SSO, or while you wait for IT to approve Microsoft SSO. You can start with a personal email to explore BriefTech and create a corporate account once SSO is approved.
## Related
| Profile settings | The fields in your user profile. | Profile settings |
| Credit costs and pricing | What charges credits, what is free, how the charge is calculated, and what credits cost to buy. | Credit costs and pricing |
| Your First Matter | A guided, end-to-end first run — take a practice matter from sample files all the way to a downloaded court bundle. | Your First Matter |