tab. Each failed document shows a red error icon in the **Status** column — hover it to read the error message. To list only failed files, switch to the 
view.
2. Select the document (or several), then open the **Tools** menu in the toolbar and choose 
— or right-click the selection and choose from the menu. The file re-runs through the pipeline immediately — there is no confirmation dialog or options to set.
{% hint style="info" %}
**Note:** The whole selection is checked before anything runs. If any selected file is currently mid-processing, or is in the Bin or archived, the request is rejected and **none** of the selected files are re-processed — deselect it and try again. A file that has been stuck mid-processing for more than 10 minutes is treated as stalled and can be re-processed normally.
{% endhint %}
## Retry from the Exceptions view
Open the Exceptions view and re-run the failed files.
1. Open the view.
2. Re-run the files. One toolbar button re-runs them, and it renames itself based on your selection: with nothing selected it reads 
and re-runs every failed file in the current view; with rows selected it reads 
and re-runs only those. The number in brackets is the count it will act on.
3. If a file failed specifically at the PDF-conversion step, 
appears; it retries the file while skipping that step.
**Retry All** and **Retry Selected** resume from the last completed stage where they can, so work already done — detection, PDF conversion, OCR — is usually kept; a file that failed at the final optimisation or finalising steps restarts from the beginning instead. **Re-process Selection** (in the Files tab's Tools menu) always restarts from the very beginning and discards that work; use it for a completely clean run.
Password-protected files cannot be reprocessed in-app; see [Unlock a password-protected file](/how-to-guides/process/unlock-password-protected-file.md).
For the meaning of each error type (password protected, unsupported file type, empty file, file too large), see [Document processing and errors](/reference/document-processing-and-errors.md).
## What you've done
You've re-run a failed document without leaving BriefTech — either with **Re-process Selection** from the Files tab, which restarts from the beginning, or with **Retry All** / **Retry Selected** in the Exceptions view, which resume from the last completed stage where they can. The file goes back through the same processing pipeline.
## Related
| The document lifecycle: from upload to ready | What happens to a file between upload and the moment it can be used. | The document lifecycle: from upload to ready |
| Unlock a password-protected file | Decrypt a password-protected file so BriefTech can process it. | Unlock a password-protected file |
| Background Jobs | Status indicators, columns, and row actions in the Background Jobs dialog. | Background Jobs |
| Extract files from a ZIP or email attachment | Unpack the contents of a ZIP archive or email's attachments into separate documents in your matter. | Extract files from a ZIP or email attachment |
| Document processing and errors | Processing stages, what OCR reads, and the document error reasons. | Document processing and errors |