Check whether credits are about to expire

Check the validity period recorded against each of your credit purchases.

To check how long each purchase's credits remain valid:

1. Open Usage/Billing from the sidebar.
2. Select the Purchase History tab.
3. Find your purchase — each row is one payment attempt, and the Status column shows which succeeded — and read its Expiry (months) value, which shows the validity period recorded against that purchase. See Credit costs and pricing.

If you think you have unused credits nearing the end of their validity, contact BriefTech support to discuss your options.

Heads up: Purchased credits are valid for 12 months and cannot be used or refunded once expired. See Credit costs and pricing.

The app does not display a per-credit expiry date or an "about to expire" warning, so check each purchase's Expiry (months) value yourself.

Related

How credits work

What credits measure and how your balance is calculated.

Top up the credit balance

Buy a credit pack to top up your balance via Stripe.

Credit costs and pricing

How credits are consumed, what they cost, and when they expire.

See what consumed credits

Review your usage history to see which operations consumed credits.

File size and storage limits

Maximum file sizes, storage allowance, and path length limits.